Adding Cerulli to Your Spam Filter and URL filtering Allow Lists

Overview

Cerulli Associates sends certain system and communications emails using automated email services rather than individual mailboxes. All automated emails are sent from @cerulli.com using a dedicated SendGrid sending IP and Microsoft Dynamics 365 Customer Insights – Journeys.

To ensure you receive all important Cerulli emails, please review and follow the allow‑listing guidance below.

How Cerulli Sends Automated Emails

SendGrid (Dedicated IP)
Used to deliver:

• Account creation emails
• Password reset emails
• Security and system notifications

Microsoft Dynamics 365 Customer Insights – Journeys
Used to deliver:

• Cerulli communications and notifications
• Research, event, and subscription‑related messages

All messages originate from @cerulli.com email addresses.

Step 1: Allow‑List Domains (Recommended)

Ask your IT department to add the following domains to your email spam filter and URL filtering allow list:

cerulli.com
sendgrid.com
sendgrid.net

Domain‑based allow‑listing is the preferred approach and works across most email security platforms.

Step 2: Allow‑List Dedicated SendGrid IP Addresses (Optional)

If your organization supports IP‑based allow‑listing, request that the following dedicated SendGrid IP addresses be added:

167.89.82.181/32

These IP addresses are used exclusively to send Cerulli emails from @cerulli.com.

Step 3: Allow‑List Cerulli Sender Addresses (Optional)

If your email system supports sender‑specific allow‑listing, you may also add:

mis@cerulli.com
press@cerulli.com
info@cerulli.com
reply@cerulli.com

Additional Information

• Allow‑listing steps vary by organization and email security provider.
• If you are unsure how to apply these settings, contact your internal IT support team.
• Adding these entries helps prevent Cerulli emails from being delayed, quarantined, or marked as spam.

Last Reviewed

April 2026